February 6 - 8, 2020

The West Federation CHRIE has been preparing for the 2020 Conference and we could not be more excited. We are looking forward to all the submissions for presentations, posters, and roundtable workshops! 


Registration is now closed.

We hope to see you next year!

 Keynote Speakers

Javier Cano - The Ritz-Carlton, Los Angeles | JW Marriott Los Angeles L.A. LIVE - Born in Los Angeles, Cano brings more than 38 years of hospitality experience to his role, with 36 of those years spent in The Ritz-Carlton and Marriott International family ...

Michele Gendreau - Walt Disney Parks and ResortsMichele is responsible for Strategy, Growth and Revenue Initiatives for the Food & Beverage Operations as well as integrating and maintaining the Standards, Training & Development, and Technology in support of the operations teams ...

Photos & video of conference

Click here to see photos and a video highlight from the 2020 conference

Dine & Fun at Downtown Disney

Need an opportunity to network? On Friday evening, join us for a fun night out organized by the host committee.

For more info on the rate, visit below! 

President's Note

I hope everyone’s fall semester is starting off great. It is always such a pleasure to welcome students back to campus and get in full swing for our teaching, research, and service. Hopefully, you have time in your busy schedule to prepare a submission to present at our 2020 West Federation conference February 6 - 8 in Pomona, California hosted by The Collins College of Hospitality Management at Cal Poly Pomona. The theme is “A Call to Action: A Commitment to Success”. Dean Lea Dopson and her staff and faculty are planning an amazing conference. We start with a reception on Thursday, February 6 and the final sessions will end at 3:00 pm on Saturday, February 8. We will have sessions and meals at the college and the Restaurant at Kellogg Ranch, as well as a Friday evening excursion to Downtown Disney. All information about the conference is available on the adjacent Call for Papers link and at the conference website.


Following the success of last year’s format, we will again have two tracks – Education/Teaching/Pedagogy and Applied Research. There are four types of presentations:


(1) 20-minute stand-up presentation – featuring completed empirical research.

(2) 50-minute panel/round-table discussion/workshop/symposium - The 50-minute panel/discussion/workshops should focus on a particular problem, challenge, or idea, not completed research.

(3) 10- minute stand-up “speed” presentation - Presentation focused on empirical research in progress or summaries of research. 5 minutes or less discussing project without a formal slide presentation. 5 minutes discussion and feedback.

(4) Poster presentation – Posters should feature empirical research in process or just completed.


Proposals are due by 10 pm (Pacific), Sunday, October 6, 2019 and are submitted through Easy Chair at the following link.


Thanks to the gracious sponsorship of University of Houston, we will have four awards this year – Best Proposal for a Stand-up Presentation in each track, Most Innovative Proposal, and Best Proposal Reviewer. The federation also sponsors two scholarships for conference attendance – one for faculty and one for students. The scholarship application is available on the conference website.


The full registration fee schedule is available in the Call for Papers and the conference website. Conference hotel accommodations at special rates are at DoubleTree by Hilton Pomona OR La Quinta by Wyndham. Both hotels are located directly across from each other and conveniently just minutes from The Collins College at Cal Poly Pomona.

We welcome people from all federations to submit proposals and attend the conference. We promise that it will be an awesome education and networking event. If you have any questions, please contact me at jhertzma@nmsu.edu or westfedcrhie@gmail.com



Jean Hertzman, Ph.D., CCE, CSW

Director & Professor

School of Hotel, Restaurant and Tourism Management

New Mexico State University

West Federation CHRIE President+

Conference Scholarships Available

The West Federation believes in creating opportunities for all members, and we reserve money in our budget each year for conference scholarships. This year, we are offering two $500 scholarships: one to a faculty member and one to a graduate or undergraduate student. The application can be downloaded and filled out online. It is due December 2, 2019 and winners will be notified by

December 16, 2019.